Team
When two people own an outcome, escalation becomes the default. The CEO becomes the tiebreaker, and the calendar fills with decisions that should never have reached the top.
Start from the functions the business needs, not the people you have. Then place people into seats and note the gaps honestly.
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If you learn your margin after the work is delivered, you are reporting history. Here is how to see it live.
2026-02-03 · 5 min read
SOP libraries fail for predictable reasons. Write shorter, store closer, and audit lightly.
2026-02-24 · 4 min read
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